Privacy Policy
Last updated on 03/22/2023
This policy takes effect when you enter the website. If you do not agree to the terms, you are asked to refrain from visiting and using the website and its services. This website is operated and managed by Simax Furniture Marketing Ltd. We and/or anyone on its behalf take acceptable precautions in order to maintain the confidentiality of your information as much as possible. These terms review, among other things, the way we use the information provided to us by the users of the website and collected by us when using the website. The use of the website, services, products, and content contained therein constitutes your consent to this privacy policy (hereinafter: “Privacy Policy”), as well as to additional instructions that may appear on the website and related products (all together: the “Binding Agreements”). This policy is formulated in the masculine language, but of course, refers to women as well.
Information gathering
We may collect the following information, among others: first and last name; contact details including phone number and email address; information about orders; statistical information about browsing patterns on the website; information related to customer service; your comments and/or preferences. When transferring to us, your details will be stored in our database and/or someone on our behalf and will be used subject to the terms of this privacy policy and/or according to the provisions of any law. At any time, you may request to remove your personal information, to the extent that it exists, and apart from information about orders placed, from our database, by contacting the email address [email protected].
Use of information
We collect the information to, among other things: improve, operate, and develop our services and products and the user experience on the website; retain information for future inquiries; update about promotions on the website and/or at the showroom(s); maintain transaction data for shipments, billing, accounting; warranty, discounts, promotions, and more; send promotional emails about new products, special offers or any other information we think you may be interested in using the email address or phone number you provided and/or contacted; contact you for customer service and/or market research purposes; adjust the advertisements and/or the offers and/or the content and/or the structure on the website for you.
Cookies
A cookie is a file that requests permission to be placed on the computer’s hard drive. You can choose whether to accept or reject the cookies. Most web browsers automatically accept cookies, but you can usually change your browser setting to refuse cookies if you prefer. However, this may prevent you from enjoying the full benefits of the website(s). Once you agree to the cookie files, they contain various information such as the pages you visited, the length of time you stayed on the site, where you came to the site from, sections and information you request to see when entering the site, and more, without identifying you personally. They are also used to eliminate the need to enter your details each time you revisit sections of the website that require registration, if any. In general, cookies allow web applications to treat you as a unique user. A web application can adjust its activity according to your preferences and/or behaviour, and remember this for future uses. We are allowed and may use cookies, in order to receive and analyze data, and to improve our products, services, and your user experience on the website, either through offering advertisements and marketing offers and/or the content and/or structure of the website.
Data monitoring and analysis
The website may use Google Analytics, which is a tool for monitoring the operations on the website based on anonymous information only, for the purpose of improving the services on the website (hereinafter: “the tool”). This tool is used to collect information such as the frequency of use of the website, which pages the users visited, and more. We do not use information from this tool in such a way as to identify the users of the website personally and we do not cross-reference information obtained from the tool with personal information we have about the users of the website and/or our customers. To expand and read the terms of service of the tool: https://marketingplatform.google.com/about/analytics/terms/us/. To expand and read the tool’s privacy policy: https://policies.google.com/privacy.
Third parties
To the extent that this is necessary for the proper delivery of the website’s services, support and customer service, management and control, responding to your requests, enabling various marketing actions including direct mail, etc., we may allow access to your personal data to agents, contractors, partners and/or other service providers. We will limit access to such data to data that is reasonably necessary for these third parties in order to carry out the purposes for which we contracted with them, and we will require these third parties to keep your personal details confidential and comply with the terms of the relevant privacy legislation, including adequate protection of your personal details. These third parties will be able to use your personal data only for the purpose of providing their services to us and will not be allowed to use it for any other purpose. These third parties include IT providers (such as cloud service providers and external server providers), media advertising companies, etc. Transfer of such data may be outside the borders of the State of Israel. Despite the above, we will be entitled to transfer your personal data to a third party in cases where you have committed an act or omission that harms and/or may harm us and/or any third parties, and/or to the extent that you have used our services to commit an illegal act, and/or to the extent that we received a court order instructing her to hand over your data to a third party, as well as in any dispute and/or legal proceeding.
Data Security
The website simax.co.il is a secure website. In order to protect the confidentiality of the data, simax.co.il operates using an e-commerce protocol, SSL – Secure Socket Layer, which is used to encrypt data from the moment it is received in the system until it is transferred to simax.co.il. It is clarified that since this is an online environment, we cannot guarantee complete immunity against intrusion into its computers or the disclosure of the stored data by perpetrators of illegal actions and therefore, if a third party manages to penetrate the data kept in our hands and/or misuse it, you will have no claim or demand against Simax Furniture Marketing Ltd., and/or anyone on our behalf. As well, we are not responsible for any damage of any kind, indirect or direct, caused to you or someone on your behalf, if any data you provided is lost and/or reaches a hostile party and/or is used without authorization.
Change in the privacy policy
We may edit and change this privacy policy from time to time. When a change is made to the conditions concerning the use of personal data provided to us, an updated date will be published on the website on this page of the privacy policy.